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Buyer Beware: Berkey® Knock-Off Products
NMCL has recently confirmed that knock-off versions of Berkey® products are being manufactured and sold by unauthorized distributors to unsuspecting customers. While we continue to thoroughly investigate the sources of these counterfeit products, we feel it is critical for our customers to be aware of the quality and reliability risks associated with the use of counterfeit Berkey® products.
Authentic Berkey® products are available exclusively from NMCL’s trusted network of carefully selected authorized dealers. There are unauthorized dealers that advertise and sell Berkey® products. These products may be defective, damaged, “B” stock goods, counterfeit products, stolen goods, or products obtained through secondary “gray” market channels. While these products may look like Berkey® products, it is important to know that they are not Berkey® products, have not been tested, and will not protect your health and family, especially during an emergency, as would genuine Berkey® products.
To verify that a dealer is authorized look for this Authorized Berkey® Dealer logo on the website:
To locate an authorized dealer, please contact us at 1-888-803-4438. Alternatively, you can also search our store locator found on our website. If a dealer is telling you they are authorized and you are uncertain, simply give us a call and we can verify if the dealer is authorized or not to sell Berkey® products.
NMCL cannot guarantee the quality or effectiveness of such products and as such, they are not covered by NMCL’s warranty or return policy. Please note that unauthorized sellers may appear on a marketplace site, hosted by companies such as Amazon, EBay and similar marketplaces. When purchasing on these marketplace sites, you should always confirm that the reseller is an authorized Berkey® dealer.