Site Information

Customer Service

Placing an Order


Ready to enjoy the great taste of Berkey® water? Whether you’re a first time or returning customer, we’ve made ordering simple, convenient and safe.

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Shipping and Returns


We strive to make shipping our products prompt and reliable. Our Shipping Policy tells you everything you need to know about our shipping options, prices, and delivery time-frames.

Need to make a return? First read through our Return Policy, and then follow the steps outlined in our Return Instructions.

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We’ve collected feedback from our customers about the questions that come up the most. Our FAQ’S page lets you quickly find answers to the most popular questions.

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